Customer Refund/Exchange Policy

We offer a "Satisfaction Guarantee" policy on all purchases except for custom orders. Just ship your purchase back in the condition you received it, in the original bag/box and with the tags on it anytime within 14 days from the purchase. All items returned within 14 days with the original receipt will be refunded based on the original form of payment.

Please send your item to: Island Jane Returns PO Box 970 Key West, FL 33041

Please allow 7-10 days for processing.